Terms & Conditions

Overview
Welcome to Aura. This website is owned and operated by Aura. Throughout this site, the terms “we,” “us,” and “our” refer to Aura. By accessing or using our website, including any information, tools, or services offered, you agree to abide by these Terms & Conditions (“Terms”).
By visiting our site or making a purchase, you accept these Terms, including all additional policies referenced herein. If you do not agree with these Terms, please do not use our website or services.
We may update or modify these Terms at any time, and your continued use of our website signifies your acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform for Aura.

Section 1 – Online Store Terms
By using our services, you confirm that you are at least of legal age in your jurisdiction or have obtained parental consent if applicable.
You may not use our products for illegal purposes, transmit harmful code, or violate any laws. Breaching these Terms may result in immediate termination of your access to our services.

Section 2 – General Conditions
We reserve the right to refuse service to anyone at any time.
Content you share (excluding payment details) may be transmitted over networks and modified for technical purposes. Payment information is always securely encrypted.
You may not reproduce, resell, or exploit any part of our services without explicit written permission.
Our website is based in Egypt. Users under 18 are prohibited from registering or purchasing.
We accept payments online via Visa and MasterCard in EGP or other agreed currencies.

Section 3 – Accuracy and Timeliness
Aura strives to ensure information on our site is accurate, complete, and current. However, all content is for general informational purposes only, and reliance on it is at your own risk. Historical information may not reflect current conditions. We reserve the right to update our website at any time.

Section 4 – Modifications to Service and Prices
Product prices and availability are subject to change without notice. We may modify or discontinue any part of the service at any time without liability.

Section 5 – Products & Services
Some products may be exclusive to our online store and may have limited availability. All returns or exchanges are governed by our Return Policy.
We aim to display product colors accurately but cannot guarantee exact matches due to monitor differences. Aura may limit product quantities, locations, or discontinue products at any time.
We do not warrant that product quality will meet your expectations.

Section 6 – Billing & Account Information
Aura reserves the right to refuse or cancel orders, including those suspected to be placed by resellers. You must provide accurate and current account information and promptly update any changes.
For detailed procedures, refer to our Returns Policy.

Section 7 – Optional Tools
Our website may provide access to third-party tools. These are provided “as is,” and Aura does not guarantee or control them. Use these tools at your own risk.

Section 8 – Third-Party Links
We may link to third-party websites. Aura is not responsible for content, policies, or services on these sites. Please review third-party terms before engaging.

Section 9 – User Comments & Feedback
Any comments, ideas, or submissions you provide may be used by Aura in any form, without obligation or compensation. You are responsible for ensuring that your content does not violate third-party rights or contain harmful material.

Section 10 – Personal Information
Submission of personal information is governed by our Privacy Policy.

Section 11 – Errors & Omissions
Aura may correct errors or inaccuracies on our website at any time without prior notice, including pricing, promotions, and product availability.

Section 12 – Prohibited Uses
You may not use our website for unlawful purposes, infringe on rights, harass others, submit false information, or interfere with security features. Violations may result in termination of your access.

Section 13 – Disclaimer of Warranties; Limitation of Liability
All services and products are provided “as is” and “as available.” Aura does not guarantee uninterrupted, secure, or error-free service. We are not liable for direct or indirect damages resulting from your use of our services.

Section 14 – Indemnification
You agree to indemnify Aura and its affiliates against any claims arising from your breach of these Terms or violation of third-party rights.

Section 15 – Severability
If any provision is found unenforceable, the remaining Terms remain valid.

Section 16 – Termination
These Terms remain effective until terminated by either you or Aura. Termination does not relieve you of obligations incurred prior to termination.

Section 17 – Entire Agreement
These Terms, along with our policies, constitute the full agreement between you and Aura, superseding all previous agreements. Ambiguities will not be construed against Aura.

Section 18 – Governing Law
These Terms are governed by the laws of Egypt.

Section 19 – Changes to Terms
Aura reserves the right to update these Terms at any time. Continued use of our website constitutes acceptance of these updates.